Prices

Although we make every effort to ensure advertised prices are correct, we are not obliged to supply goods as priced where a price has been displayed in error.

Prices in Euros, where shown, are for comparison only.
The actual exchange rate used by the payment processor may vary slightly and is beyond our control.

Delivery

Goods that are in stock will normally be despatched within 48 hours of payment being received.

Items shown as 'Special Order Only' are not held in stock and will be ordered from the supplier when payment is received.

Items shown as 'Reserve Yours Now' are planned releases which are not yet available. Customers can avoid any future price rises by placing their Order early.

Out of stock items will be dealt with as you request when placing your order.

Items on back order will be supplied as soon as they are available.

Any item on back order can be cancelled at any time, with the exception of special orders or custom built items.
Refunds for Orders cancelled more than 60 days after being placed will be subject to a deduction equal to any Card processing fees incurred by us.

All postage is based on the weight of the item(s) and includes insurance, the maximum overseas weight per parcel is 2kg.

Due to the Post Office withdrawing enhanced compensation for it's Standard Parcels service, any UK item with a value greater than £46 can currently only be sent by Royal Mail Special Delivery, we are however looking at alternative services.

Full payment must be made in advance of delivery, either by Cheque drawn to a UK Bank Account or Credit/Debit Card.

Please do not send Cash.

Returns

With the exception of special orders or custom built items, goods purchased from us may be returned within seven days of receipt for a refund, providing you have notified us in writing or by email of your intention to do so.

The goods must be returned to :-

Model Market Limited.
Barrow Village News
High Street
Barrow Upon Humber
North Lincolnshire
DN19 7DB
United Kingdom

The cost of packing and returning any goods will be at the customer's expense.

Please use a suitable service when returning goods, as we cannot be held responsible for any goods lost or damaged in transit.

We must receive returned goods within 14 days of your receipt.

Sealed boxes and packages must be unopened, clear bags with header cards must be intact. Where this is not the case, the value of any refund will be reduced by 15%.

Refunds will be made within 7 days of the goods being received back by us.

These conditions do not affect your rights on the return of faulty goods.

Privacy

Any details held will be used only by Model Market Limited and will not be passed on to any other parties.

We do not hold Bank Account or Credit Card details.

We do not use Cookies on our website, any session information required is held on our Server and for the duration of the session only.

Occasionally we may send you details of special offers or promotions. If you would rather not receive these direct mailings, please check the option box when ordering.

General

By placing an order with us you agree your acceptance of the above.